Beauty Cloud

Terms and Conditions


Order guide

Product ordering consists of the following steps:

-Step1: Search for products
-Step2: Add to cart
-Step3: Login with member ID or order for non- members 

-Step4: Fill out an order and shipping details Form
-Step5: Select payment method
-Step6: Order success screen (order number) In

case of non-member order, step 6 please make sure to write down the order number and approval number (when paying by credit card). However, if you are a member, it is automatically saved, so you do not need to manage it separately.


Exchange/Return Guide

Exchange and return address
98/ 1, North Mugda Para, Dhaka-1214
if possible, exchange and return

– in short, consumer products within 3 days from the date you received the supply of products
 if the packaging Exchange/return is not possible if the product value is lost due to the opened or damaged packaging.
-If the contents of the goods and services supplied are
 different from the contents of the display or advertisement, or if they are performed differently, within 3 days from the date of supply,

exchange or return is not possible
. However, unless the
 packaging has been damaged to check the contents of the product
-When the packaging has been opened or the packaging has been damaged and the product value is lost
 return / exchange in accordance with follow the manufacturer’s standard).
– If by your use or some consumption goods worth significantly reduced if such stage, cosmetic trial product was a case of providing Do it.
-In case the value of the product, etc., has significantly decreased to the extent that it is difficult to resell over time-In case the packaging of the product that can be reproduced is damaged
 (For more information, please use the 1:1 E-MAIL consultation at the Customer Satisfaction Center.)

※ If you change your mind and exchange or return a product, you are responsible for the cost of returning the product.
 (Including color exchange, size exchange, etc.)

Shipping Guide

  • Delivery method: courier (RedEx, Sundorban, S A Paribahan)
  • Delivery area: nationwide
  • Shipping Cost: Chargeable: Shipping is Chargeable as Courier Company Charge us. No Change will be added from Beauty Cloud Side.
  • Delivery period: 3 to 7 days
  • Delivery Information:-There may be cases in which you need to pay an additional amount for remote areas or islands.
    The product you ordered will be shipped after your payment/ Final Confirmation for Cash on Delivery conditions.However, depending on the product type, product delivery may be delayed.

Payment Guide

In the case of large payments, the credit card company may give you a confirmation call for safety. During the verification process, if it is determined that the order is not a normal order, such as the use of a stolen card or an order in the name of another person, the order may be held or canceled at will.  

Payment can be choosen during order confirmation. Can on delivery, Mobile Transection like Bekash, Rocket, Nogod etc, Debit Card, Credit Card also be chosen for making payment